Support Training

Induction & Orientation

Day 2 : Agenda - Support Department

Day 2: Agenda

Today’s focus will be on understanding our internal systems and familiarizing yourself with the tools you’ll be using in your role. You’ll be going through key training materials that will help you gain insights into how our products and processes work.

To support your learning, please review the following resources:

Our training modules are designed to enhance your skills and deepen your understanding of our systems and workflows. Going through these will support your professional development and help you perform effectively in your role.

Please review the above documents at your convenience. If you have any questions or need assistance, feel free to reach out to your team or to me directly.

Welcome once again to the Elision family!

KRA/KPI & Role Explanation

HR and your Reporting Manager (RM) will meet with you to formally share your Key Responsibility Areas (KRAs) and Key Performance Indicators (KPIs). They will walk you through your Roles & Responsibilities in detail.


Support Quiz

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