Product Demo

Day 1 : Welcome to Your First Day at Elision Technologies Pvt. Ltd. 🎉

Core Concepts Training: BPO, Telephony, Hardware & Solutions

Products & Solution Overview

DialShree Agent-Side Functional Training

DialShree Agent Side Details

Dialshree Manager Panel

Campaigns & Lead Management

Scripts, Filters & Inbound Management

Broadcasting, Surveys, Recording & Message Board

Omnichannel & Ticketing Module

Advanced Admin Configurations

TTS, SMS Broadcasting & Reports

Reports, FAQs & Ask AI

API, Widget, Collection & Integrations

Document Set With Descriptions & Links

Give Demo

Greeter

VoiceLink

Voice Analysis

WhatsApp

Help Desk Ticketing System

IPPBX

System Overview & Login Configuration

Campaign Configuration – Outbound

Campaign Configuration – Inbound

Agent Interface & Workflow

Recording, Dispositions & Quality Control

Reporting & Analytics

Whisper, Barge & 3-Way Call Demonstration

Integrations & API Understanding

Omnichannel & Add-ons (WhatsApp, SMS, Email, Webchat)

Custom IVR Design & Call Routing Logic

Lead Management & Data Handling

Queue Management & Agent Skill Routing

High Availability (HA) & Load Balancing Overview

Live Demo Simulation (Presales Skill Test)