International & Domestic : Sales Training

Day 7 : Personality Development

Simple Lesson Plan: Personality Development 

1. Formal Attire 

·       Why It Matters: Dressing well shows professionalism, boosts confidence, and makes a good first impression. 

·       Men's Attire

o   Suit (dark colors) 

o   Dress shirt and tie 

o   Polished leather shoes 

·       Women’s Attire

o   Blouse with a skirt or tailored trousers 

o   Blazer or jacket 

o   Closed-toe shoes 

·       Key Points

o   Well-fitted clothes matter. 

o   Grooming (hair, nails, shoes) is important. 

o   Dress according to the occasion (client meeting vs. casual day). 

 

2. Visiting a Client Place 

·       Why It Matters: Being prepared and professional builds trust and rapport with clients. 

·       Preparation

o   Research your client and their needs. 

o   Dress appropriately. 

o   Arrive on time. 

·       During the Visit

o   Be polite, listen actively, and adapt your communication. 

o   Be clear about your product/service’s benefits. 

·       After the Visit

o   Send a thank-you note. 

o   Follow up on action items. 

 

3. Negotiation (Comparing Competitors) 

·       Why It Matters: Comparing your product to competitors helps you highlight your strengths. 

·       Key Points

o   Know your competitors (price, features, service). 

o   Focus on your product’s unique benefits. 

o   Don’t criticize competitors directly, but show your product’s value. 

·       Negotiation Tips

o   Be confident, but flexible. 

o   Focus on value, not just price. 

o   Know when to walk away if terms aren’t right. 

 

Summary: 

·       Dress for Success with formal attire. 

·       Prepare for Client Visits to build trust and rapport. 

·       Negotiate Smartly by focusing on what sets your product apart. 

Reference: Personality Development