Product Training
Product Training
Day 3 : Sales Cycle
Day 3 : Project Implementation and Documentation of SOW
Day 4 : Business Development
Day 5 : Communication skills
Day 6 : Know Your Customer (Ideal Customer)
Day 7 : Lead Generation ( Freelancer, Upwork ) etc
Day 7 : Personality Development
Day 8 : Our Partner list and approachment (Partner Engagement Model)
Day 8 : Comparison in Market
Day 9 : Knowledge Sharing of BPO Domain
Day 10 : Telephony Knowledge
Day 10 : Hardware Knowledge for Telephony & Communication
Day 11 : In-House vs Cloud-Based Call Center Solutions
Day 11 : Dialer – Agent Side
Day 12 : Dialer – Admin Side
Day 13 : Different Ways to Provide Our Solution to End Customer
Day 14 : Other Product Basics
Day 15 : Integration with CRM Systems
Day 16 : Prerequisites in Telephony and Architecture Diagram
Day 16 : Case Study
Day 17 : Industry-wise Solution Offering
Day 18, 19 & 20 : Tools Training Agenda
Sales Quiz
This guide outlines the essential tools you'll use to manage client interactions, generate leads, track opportunities, and create professional proposals. The session will ensure you are proficient in the core platforms that drive our sales and marketing process.
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